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With over ten years of technological expertise, Wayne PC Tech delivers a broad range of IT services designed to meet the needs of small to mid-sized businesses. Our offerings include website design, email configuration, server setup and repair, server backup, network troubleshooting, custom-built PCs, computer repair, and cell phone repair. We recognize the vital role your devices play in your daily activities, and we are committed to providing prompt, expert repairs when they are most needed. Our technicians are thoroughly trained, and our services are backed by an owner with a Master’s Degree in Technology from Purdue University, ensuring all repairs use only high-quality, OEM-equivalent parts for dependable and cost-effective solutions. At Wayne PC Tech, we pride ourselves on being your trusted source for professional, efficient service that swiftly restores your technology to full functionality.
Over the years, we’ve encountered every imaginable scenario at Wayne PC Tech! From smartphones that have plunged into pools to tablets and laptops that have been run over by cars, we’re equipped to handle any challenge. Each of our technicians is highly qualified and continually educated in the latest technological advancements, ensuring no device is too new and no technology too complicated for us to repair.
At CPRS, we’re committed to making our community a better place by offering free recycling of mobile electronics. For added convenience, we provide a pickup service for these items. Please contact us to learn more about how we can help you with your electronic recycling needs.
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CPRS believes in the simple truth that quality work and great customer service produces great relationships and success.
CPRS CEO
Passion & Love People
At Wayne PC Tech, our passion for technology drives everything we do. We genuinely love our work—helping you each day by repairing and restoring your devices to perfect condition. There’s nothing more rewarding than the moment we hand back a device, fixed and ready for use, and see the complete satisfaction on our customer’s face. For us, that moment is profoundly fulfilling. We cherish our customers and believe that love is the cornerstone of our business. It’s this dedication and passion that fuel our commitment to providing exceptional service every single time.
We Are Here for You not the Money
Have Integrity & Good Morals
At CPRS, we operate on the principle that doing the right thing is always the best thing to do. Integrity is a cornerstone of our business—we commit to repairing your devices correctly and honestly, without any deceit. We often hear disheartening stories from customers about their negative experiences at other repair shops, and we strive to ensure you never have that experience with us. Our goal is to demonstrate that trustworthy, good people still exist in this world. At CPRS, we prioritize honesty over profit, ensuring that we always act in your best interest, even if it means we don’t make money from a transaction. We’re here to earn your trust, one honest interaction at a time.
Be Positive & Optimistic
Embracing positivity and optimism is essential for crafting a successful and fulfilling life. This core value is more than just a mindset—it’s a powerful tool that unlocks strength, energy, confidence, and creativity. At CPRS, we actively cultivate a positive and optimistic atmosphere, pushing back against the mediocrity that a negative outlook brings. We understand that attitudes are contagious, and by fostering an environment filled with positivity, we inspire everyone around us to strive for better and reach their full potential. It’s our belief that a positive approach not only enhances our work but also enriches the lives of our customers and our community.
Great Customer Service
At CPRS, we hold a firm belief that our customers deserve the very best. This conviction drives us to work a little harder and go a little farther, all in an effort to truly WOW our customers. Our aim is not just to complete repairs quickly, but to make memorable experiences through our exceptional customer service. We want our customers to return to us time and again, not just because of our efficiency, but because they feel valued and appreciated with every interaction. Our commitment to outstanding service is what sets us apart and keeps our customers loyal.
Be Ready
To truly grow, it’s crucial to be prepared and ready to face new challenges head-on. Embracing the present moment with a “can-do” attitude and a commitment to giving your best is key to success. At CPRS, both our management and technicians embody this philosophy. We are always prepared to tackle the latest devices and technologies, ensuring that we stay at the forefront of advancements. Are you experiencing difficulties with a new device or software? Don’t hesitate to contact us—we’re here to provide you with the right solutions, easing your tech headaches and ensuring your experience is as smooth as possible.
Free Diagnostic
We believe in a transparent repair process,
and that starts with clear and upfront pricing.
If you’re not sure what’s wrong with your device,
we would be happy to diagnose it for free.
Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.
Low Price Guarantee
Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5. Note, the repair price must be a regularly published price, and the offer does not apply to specials, coupons or other discounts.
Fast Repair
From friendly and informative technicians, to fast device repair, we make the repair fast and easy. We know how important your device is to you, so we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait!
90-Day Warranty
In the rare event that you experience an issue with your repaired device, we back all our repairs with a 90-day, hassle free warranty. Not near the store you originally visited? No problem, we will work with you to get the right solution!
Data Protection
The CPRS team operates in line with strict data protection and privacy guidelines, so that you can rest assured that you are in safe hands when asking us to carry out iPhone repairs, iPad repairs, iPod repairs, Samsung Galaxy repairs, computer repairs, etc. We are committed to delivering an unrivaled level of service to our customers.
Many Years of Experienced
We are a FAMILY OWNED and operated business, and we have been in the wireless industry for over 10 years. The owner has a Masters Degree in Technology Focused on Mobile Systems from Purdue University!
I love supporting the locals and the experience I had getting my phone fixed here was more than pleasant. They where understanding of my needs and the encounter was smooth. I highly recommend everyone in Fort Wayne to get all there PC tech needs handled here. Thanks Ceasar.
I came in to get my iPhone screen fixed. I dropped it and cracked the screen bad. The guys here were great to work with and had it fixed within 30 minutes. Highly recommend to use. Thanks for the great service!
Very polite people and great service, my s7 edge had a broken LCD and they fixed it in a couple hours after ordering the part, far better price than I had to deal with at other places, and all around nice place
Mario fixed my phone in 1 hour and stayed after 8 until I could get it! He was so great, thank you!!!